Event Job - Celcom XPAX™ ambassador

It was from the 18th till the 21st of December 2006, during the semester break, when I got a chance to work as a Celcom XPAX™ ambassador. What is a Celcom XPAX™ ambassador?

Towards the end of year 2006, the dateline set by the Malaysian government for every prepaid mobile number user to get their mobile phone number registered was approaching. And if they don’t, their number will be terminated. So, like any other Telco, CELCOM® too has launched its own strategies to avoid its users from being terminated. And as a XPAX™ ambassador, our job is to assist those unregistered Celcom XPAX™ users to register their numbers.

The company really takes measures to make our job easy. Each of us were equiped with:

1. A T-shirt

With the bright colour, obviously its function is to make people notice u( as Celcom XPAX™ ambassador).

2. A Bag

Yeap, the elementary function of this thing is for us to put in our stuffs (personal or work related).

3. A Tag To make us look more professional, and to avoid us for being mistaken as conman.

And finally...

4. The XPAX - AXIA PDA Phone A108(The world's smallest PDA phone on Microsoft Windows)

To enable us to register anyone on the spot.

Now let me explain to you how this gadget works;

First, you have to pull out the stylus…..(duh) Then, you tab on the screen, and this will switch on the phone from stand-by mode.

Notice that there is a card slot at the side of the phone.

Insert the IC of the user into the slot, and the all the information of the user (Full name, Address, Race, Nationality) will be automatically keyed-in in the PDA. Next, just key-in his/her number and the user will be instantly registered on the spot via GPRS.

Very canggih rite?

However, if the user doesn’t have an IC, eg. Army & Police officers, foreign workers, or they just simply don’t trust you enough to show you their IC, you can just turn to the alternative method;

Ask them to fill up this form.

The technical part of the job wasn’t that hard, it was approaching people that’s difficult.
Most of the time we were stationed at public places (bus stations, restaurants,..etc) and we need to approach strangers.
Here are some responds we get from the people upon approaching them with the question “Have you registered your prepaid number?(Sudahkah anda mendaftarkan nombor prepaid anda?”;
From the kind ones we’ll get,

· Sudah..Terima Kasih.
· (Smile at us and walked away).

From the not-so-kind ones,
· Sudah!Sudah!
· Tak ada telephone la…
· Gua ini Maxis/Digi punya la…
· Wa Bo Eng…..(I’m not free in Hokkien)
· (Totally ignores us).
· Eh,…..is this for real?...are you a conman? Why you wanna cheat people?
· Dun wan! Dun wan! (even before we said anything).
· I registered already la….why keep asking me~!
· Why I registered already my number still kena block?

Obviously, people (even myself sometimes) tend to take us as salesmen whenever we approached them this way. However, if we’re lucky enough to be stationed at Mobile Telephone shops, or CELCOM® booths, then people will come to us by themselves.

And so for 4 days, here and there we went. It was quite a lot that I learnt and made new friends as well. Not to mention, some extra pocket money~Hehe~

(P/S: Btw, I'm a Maxis User).